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Crypto.com Review 2025: Crypto & User-friendly mobile app
Trading Experience
Score: 17/20
Crypto.com delivers a well-integrated trading experience that caters to both retail and professional crypto traders. Through a combination of a powerful mobile app, the Crypto.com Exchange, and advanced order features, users can access spot, margin, and derivatives markets. While the mobile-first design is intuitive and polished, some advanced traders may find the desktop trading experience less customizable than competitors like Binance or Kraken.
✔ User-friendly mobile app
✔ Multiple order types supported (limit, stop-limit, market)
✔ Integration with Crypto.com ecosystem (Earn, DeFi Wallet, Visa Card)
❌ Desktop platform less advanced than competitors
❌ Limited charting and analysis tools in mobile app
Crypto.com’s mobile-first approach makes it ideal for traders who manage their portfolios on the go. The platform supports key order types, quick fiat onramps, and advanced price alerts. Integration with services like Crypto Earn and Crypto Pay enhances user engagement.
🚀 Recommended for mobile-first crypto traders and users who value ecosystem integration.
Score Calculation:
| Subcategory | Score | Reasoning |
|---|---|---|
| Mobile Experience | 4.5/5 | Intuitive and robust interface |
| Advanced Trading Tools | 3.5/5 | Lacks some charting and indicator depth |
| Order Execution & Speed | 4/5 | Generally fast, with occasional lag during high volume |
| Ecosystem Integration | 5/5 | Excellent synergy with other Crypto.com products |
| Total Score | 17/20 | Strong mobile experience with minor depth limitations |
Tradable Products
Score: 18/20
Crypto.com offers over 400 digital assets across spot, margin, and derivatives markets. It also supports a broad array of fiat currencies, stablecoins, and staking tokens. The platform’s NFT marketplace and DeFi wallet further diversify its product offering.
✔ 400+ supported cryptocurrencies
✔ Spot, margin, and derivatives available
✔ Access to NFTs, DeFi, and stablecoins
❌ Liquidity can be limited on small-cap tokens
❌ Regional restrictions apply to some products
With support for major tokens (BTC, ETH, LTC, etc.) and altcoins (SHIB, CRO, VET, etc.), Crypto.com excels in coverage. The derivatives suite includes perpetual contracts with up to 100x leverage, though trading volumes may be lower than top-tier exchanges.
🚀 Recommended for traders seeking variety and access to emerging crypto sectors.
Score Calculation:
| Subcategory | Score | Reasoning |
| Asset Variety | 5/5 | Over 400 tokens plus NFTs and DeFi tokens |
| Market Types | 4.5/5 | Spot, margin, perpetuals offered |
| Product Innovation | 4.5/5 | NFT and DeFi integration |
| Total Score | 18/20 | Highly diverse product lineup with minor liquidity gaps |
Regulation & Security
Score: 17/20
Crypto.com is a regulated entity in multiple jurisdictions and employs robust security protocols. These include cold storage, hardware security modules, and 2FA. It also holds insurance coverage for digital assets. However, it has faced minor historical security concerns that were addressed promptly.
✔ Regulated in multiple jurisdictions
✔ Cold storage and 2FA enabled
✔ Insurance coverage for digital assets
❌ Some past security events (e.g. 2022 account exploit)
❌ Not regulated in the U.S. for exchange services
Crypto.com is registered in jurisdictions like Malta and Singapore, and it adheres to local financial regulations. It maintains ISO/IEC 27701:2019 certification, and its security model includes mandatory withdrawal whitelists and real-time risk monitoring.
🚀 Recommended for traders prioritizing secure infrastructure and transparency.
Score Calculation:
| Subcategory | Score | Reasoning |
| Regulatory Oversight | 4/5 | Regulated in Asia and Europe |
| Security Infrastructure | 5/5 | Cold wallets, 2FA, compliance certifications |
| Transparency | 4/5 | Good security record with incident response |
| Total Score | 17/20 | Secure and compliant with minor jurisdictional gaps |
Spreads, Fees & Commissions
Score: 15/20
Crypto.com employs a maker-taker fee model, with standard rates ranging from 0.075% to 0.10%. High-volume traders and CRO token stakers receive significant discounts. However, card purchases and withdrawals can incur higher-than-average fees.
✔ Transparent tiered fee model
✔ Fee discounts for CRO staking
✔ No fees on crypto-to-crypto trades (certain pairs)
❌ Credit card fees are high (up to 3%)
❌ Some withdrawal fees are non-competitive
Spot and futures fees are competitive with exchanges like Kraken and OKX when discounted via staking. However, casual traders or fiat users may face higher fees due to bank and card gateway costs.
🚀 Recommended for CRO token holders and high-frequency traders.
Score Calculation:
| Subcategory | Score | Reasoning |
| Trading Fees | 4/5 | Discounted with staking, tiered model is fair |
| Withdrawal Fees | 3/5 | Can be high for certain coins |
| Fee Transparency | 4/5 | Clear fee schedule and volume tiers |
| Total Score | 15/20 | Affordable with CRO staking, less so for fiat/card users |
Deposits & Withdrawals
Crypto.com supports fiat deposits via bank transfers, credit/debit cards, and Apple/Google Pay. Crypto deposits are also accepted. Withdrawals are straightforward but can be delayed depending on network congestion or regional compliance checks.
✔ Multiple fiat gateways (ACH, SEPA, SWIFT)
✔ Instant crypto deposits supported
✔ No deposit fees from Crypto.com
❌ High fiat withdrawal fees in some regions
❌ Processing delays can occur during peak hours
Crypto.com supports more than 20 fiat currencies and offers real-time transfer updates. Crypto withdrawals include dynamic fee estimations to help users optimize timing.
🚀 Recommended for global users funding via crypto or fiat.
Score Calculation:
| Subcategory | Score | Reasoning |
| Deposit Methods | 5/5 | Fiat + crypto options, global coverage |
| Withdrawal Speed | 4/5 | Timely but delayed under congestion |
| Fees & Limits | 4/5 | Generally competitive, varies by currency |
| Total Score | 17/20 | Strong funding support with minor regional friction |
Customer Support & Reputation
Score: 14/20
Crypto.com offers 24/7 live chat support and an extensive help center. However, response times can vary widely, and the lack of phone support is a limitation. Trustpilot and Reddit feedback is mixed, largely due to compliance verification delays.
✔ 24/7 live chat
✔ Extensive help documentation
✔ Social media presence for alerts
❌ No phone support
❌ Verification and KYC delays are frequently reported
Customer service quality has improved over time, but scaling during peak onboarding periods remains a challenge. The support portal is structured and searchable, though real-time escalation is limited.
🚀 Recommended for self-directed users comfortable using help centers.
Score Calculation:
| Subcategory | Score | Reasoning |
| Availability | 4/5 | 24/7 chat but no live phone |
| Resolution Quality | 3/5 | Mixed reviews on issue resolution time |
| Reputation | 3/5 | Community feedback is average |
| Total Score | 14/20 | Functional but not industry-leading support |
Final Verdict
Score: 88/10
Crypto.com delivers a feature-rich experience with broad crypto access, solid mobile usability, and strong DeFi/NFT integration. It’s ideal for traders who value having all services in one ecosystem. That said, users should consider card fees and support delays when onboarding.
🚀 Recommended for crypto traders, CRO token users, and mobile-first investors who want a complete crypto ecosystem under one roof.
Final Score Summary:
| Category | Score |
| Trading Experience | 17/20 |
| Tradable Products | 18/20 |
| Regulation & Security | 17/20 |
| Spreads, Fees & Commissions | 15/20 |
| Deposits & Withdrawals | 17/20 |
| Customer Support & Reputation | 14/20 |
| Total Score | 88/100 |
Is Crypto.com safe to use?
▼Yes, Crypto.com employs robust security measures, including two-factor authentication, cold storage, and regular audits.
What cryptocurrencies can I trade on Crypto.com?
▼The platform supports over 400 cryptocurrencies, including Bitcoin, Ethereum, and many altcoins.
Are there any fees for using Crypto.com?
▼Trading fees range from 0.04% to 0.10%, with potential discounts for high-volume traders and CRO token holders. Withdrawal and deposit fees vary based on the method used.
Can I use Crypto.com in my country?
▼Crypto.com is available in over 100 countries. However, some services may be restricted in certain regions due to regulatory requirements.
Does Crypto.com offer a mobile app?
▼Yes, Crypto.com has a mobile app available for both iOS and Android devices, offering full functionality for trading, staking, and more.
