Matthew Thornton
Regulated by ASIC (Australia), CySEC (Cyprus), DFSA (Dubai), FSCA (South Africa), FSC (Belize)
MetaTrader 4, MetaTrader 5, XM WebTrader
Leverage: Up to 1:1000 (varies by region)
Available Globally
Founded in 2009, XM is a globally recognized broker with over 5 million clients. With multi-jurisdictional regulation, XM provides a secure trading environment, comprehensive educational resources, and a variety of account types to suit all trading levels. The broker supports MetaTrader 4, MetaTrader 5, and WebTrader, offering access to over 1,000 instruments. However, high leverage options (up to 1:1000) may present risks for inexperienced traders.
Score: 18/20
XM provides a smooth and user-friendly trading experience, offering access to MetaTrader 4 (MT4) and MetaTrader 5 (MT5), along with a proprietary mobile trading app. With low-latency execution, no re-quotes, and a choice of multiple account types, XM caters to both beginners and experienced traders.
✔ Supports MT4 and MT5 for flexibility in trading
✔ Fast order execution with no re-quotes
✔ Low minimum deposit requirement ($5)
✔ Mobile trading app with full account management features
✔ Micro, Standard, and Zero accounts to suit different trading styles
❌ No proprietary desktop trading platform
❌ Spreads may be higher on the Standard account compared to ECN brokers
XM ensures fast execution speeds with minimal slippage, making it an attractive option for traders who rely on precision timing. The broker operates a No Dealing Desk (NDD) execution model, which eliminates re-quotes and enhances market transparency.
Traders can choose between MT4 and MT5, two of the most widely used platforms in the industry. MT4 is ideal for forex trading, while MT5 offers expanded features, including stock CFDs, additional order types, and more analytical tools. Both platforms support automated trading via Expert Advisors (EAs), allowing traders to implement algorithmic strategies with ease.
XM offers three primary account types:
For those who prefer mobile trading, XM provides a well-optimized mobile app compatible with both Android and iOS. The app allows traders to execute trades, analyze charts, and manage their accounts on the go, though customization options remain limited compared to desktop platforms.
XM also stands out with its educational resources, offering free webinars, market analysis, and trading signals, making it a strong choice for beginner traders looking to improve their skills.
Category | Score | Reasoning |
---|---|---|
Platform Usability | 4.5/5 | Supports MT4 & MT5, but lacks a proprietary platform |
Execution Speed | 5/5 | Fast execution with minimal slippage |
Trading Tools | 4.5/5 | Strong tools, but limited customization beyond MT4/MT5 |
Mobile Experience | 4/5 | Well-optimized, but lacks advanced customization features |
Total Score | 18/20 | Excellent trading experience with minor platform limitations |
Score: 18/20
XM is a heavily regulated broker, holding multiple licenses from top-tier financial authorities. With segregated client funds, negative balance protection, and strict regulatory oversight, traders can feel confident in the security and reliability of their funds.
Regulated by top-tier authorities: ASIC (Australia), CySEC (Cyprus), and FCA (UK)
✔ Negative balance protection ensures clients cannot lose more than their deposit
✔ Client funds held in segregated accounts with leading banks
✔ Regular third-party audits enhance transparency
✔ Strong compliance framework with investor protection measures
❌ Offshore entities (IFSC Belize) offer fewer protections than top-tier regulators
❌ Not available for U.S. traders due to regulatory restrictions
XM operates under a multi-jurisdictional regulatory framework, ensuring compliance with strict financial regulations. The broker holds licenses from ASIC (Australia), CySEC (Cyprus), and the FCA (UK), which are considered some of the most respected financial regulators in the industry.
In addition, XM has an offshore entity regulated by the International Financial Services Commission (IFSC) of Belize, which allows for more flexible trading conditions such as higher leverage. However, offshore regulation does not provide the same level of investor protection as tier-1 regulators.
A key security measure offered by XM is negative balance protection, which ensures that traders cannot lose more than their initial deposit, protecting them from extreme market volatility. The broker also adheres to segregated client fund policies, meaning customer funds are kept separate from company funds in top-tier banks.
Regular third-party audits further enhance XM’s transparency, reassuring traders of its financial stability and commitment to ethical business practices.
While XM is well-regulated globally, U.S. clients are not accepted due to strict financial regulations in the United States.
Category | Score | Reasoning |
---|---|---|
Regulatory Oversight | 4.5/5 | Strong regulation (ASIC, FCA, CySEC), but includes an offshore entity |
Client Fund Protection | 5/5 | Segregated accounts and negative balance protection |
Transparency | 4.5/5 | Regular audits and compliance with financial regulations |
Investor Protection Measures | 4/5 | Strong protections but offshore entity provides fewer safeguards |
Total Score | 18/20 | Strong regulation with minor offshore limitations |
Score 17/20
XM offers competitive spreads and transparent fee structures, catering to different trading styles through multiple account options. The broker provides commission-free trading on Standard and Micro accounts, while the Zero account offers raw spreads with a commission-based model.
✔ Tight spreads, starting from 0.6 pips on Standard and Micro accounts
✔ Zero account with raw spreads from 0.0 pips
✔ No deposit, withdrawal, or inactivity fees
✔ Commission-free trading on Standard and Micro accounts
✔ Transparent fee structure with no hidden charges
❌ Zero account incurs a commission of $3.50 per side per lot
❌ Spreads may widen during high volatility periods
❌ Swap fees apply for overnight positions
XM offers three main account types, each with distinct pricing models to suit different trading preferences:
The Standard and Micro accounts are commission-free, making them ideal for traders who prefer an all-in-one spread pricing model. Meanwhile, the Zero account offers raw spreads, which can be more cost-effective for high-volume traders despite the commission charge.
A notable advantage is that XM does not charge deposit, withdrawal, or inactivity fees, ensuring traders do not encounter unexpected costs outside of trading spreads and commissions. However, swap fees (overnight financing) apply for positions held overnight.
Category | Score | Reasoning |
Trading Fees | 4.5/5 | Tight spreads and competitive commissions on Zero account |
Non-Trading Fees | 5/5 | No deposit, withdrawal, or inactivity fees |
Fee Transparency | 4.5/5 | Clear and transparent pricing |
Total Score | 17/20 | Competitive pricing with minor drawbacks |
Score 18/20
XM provides a fast and cost-efficient deposit and withdrawal process, supporting a variety of payment methods, including bank transfers, credit/debit cards, e-wallets, and local payment solutions. With zero fees on deposits and withdrawals, traders can fund and access their accounts without incurring unnecessary charges.
✔ Zero deposit and withdrawal fees charged by XM
✔ Multiple funding methods, including e-wallets and local bank transfers
✔ Fast withdrawal processing, usually within 24 hours
✔ Seamless transaction process through a user-friendly interface
✔ Support for multiple base currencies, reducing conversion costs
❌ Bank wire transfers may take 2-5 business days to process
❌ Some withdrawal methods may incur third-party processing fees
❌ Crypto deposits and withdrawals are not currently supported
XM ensures a smooth and hassle-free funding experience, allowing traders to deposit and withdraw using bank transfers, Visa/Mastercard, Skrill, Neteller, PayPal, and local payment methods.
One of XM’s standout features is its zero-fee policy on deposits and withdrawals, ensuring that traders do not have to worry about additional costs when managing their funds. However, third-party providers such as banks or payment processors may apply their own fees.
Withdrawals are generally processed within 24 hours, with e-wallet transactions often completed within a few hours. Bank wire withdrawals, however, can take up to 5 business days, depending on the bank’s processing time.
While XM supports a wide range of base currencies, reducing the need for unnecessary conversion fees, cryptocurrency transactions are not currently available.
Method | Deposit | Withdrawal | Processing Time | Fees |
---|---|---|---|---|
Bank Transfer | ✅ Yes | ✅ Yes | 2-5 business days | None (bank fees may apply) |
Credit/Debit Card | ✅ Yes | ✅ Yes | Instant (deposit), 1-3 days (withdrawal) | None |
Skrill/Neteller | ✅ Yes | ✅ Yes | Instant (deposit), 1-2 days (withdrawal) | None |
PayPal | ✅ Yes | ✅ Yes | Instant (deposit), 1-2 days (withdrawal) | None |
Local Payment Methods | ✅ Yes | ✅ Yes | Varies by provider | None |
Category | Score | Reasoning |
Deposit Methods | 4.5/5 | Multiple options, but no crypto support |
Withdrawal Processing Speed | 4.5/5 | Fast processing, but bank transfers take longer |
Fee Structure | 5/5 | No fees from XM, though third-party fees may apply |
Ease of Use | 4/5 | Simple and efficient but lacks crypto support |
Total Score | 18/20 | Fast, cost-effective funding with minor limitations |
Score: 17/20
XM provides high-quality customer support, offering 24/5 multilingual assistance via live chat, email, and phone. The broker is known for fast response times and a well-structured help center, making it easy for traders to resolve issues quickly. However, the lack of 24/7 support may be a downside for some users.
✔ 24/5 multilingual customer support in over 30 languages
✔ Fast response times for live chat and email inquiries
✔ Well-structured help center with FAQs and trading guides
✔ Phone support available for direct assistance
✔ Strong reputation for excellent customer service
❌ No 24/7 customer support availability
❌ Phone support not available in all regions
❌ Live chat wait times may increase during peak trading hours
XM offers comprehensive customer support, ensuring traders can reach out via live chat, email, and phone. The live chat feature is the most efficient way to get help, with responses typically provided within minutes. Email inquiries are usually addressed within 24 hours, making it a reliable option for non-urgent issues.
The broker’s help center includes a detailed FAQ section, trading tutorials, and platform troubleshooting guides, allowing traders to find answers without needing to contact support directly. Additionally, XM provides multilingual assistance in over 30 languages, making it one of the most globally accessible brokers.
While XM has a strong reputation for customer service, the lack of 24/7 support may be a limitation for traders in different time zones. Additionally, phone support is not available in all countries, which may inconvenience users who prefer direct verbal assistance.
Category | Score | Reasoning |
---|---|---|
Availability | 4/5 | 24/5 support, but no 24/7 service |
Response Time | 4.5/5 | Fast live chat and email responses |
User Feedback | 4.5/5 | Generally positive reviews for service quality |
Help Center Resources | 4/5 | Well-structured but could be expanded further |
Total Score | 17/20 | Strong support with minor availability concerns |
XM is a well-regulated and trader-friendly broker, offering competitive spreads, multiple account types, and excellent execution speeds. With a low minimum deposit requirement, free deposits and withdrawals, and multilingual customer support, XM is an ideal choice for both beginner and experienced traders. However, the lack of 24/7 support and offshore regulation for certain regions may be concerns for some traders.
✅ Recommended for traders looking for a reliable, well-regulated broker with competitive trading conditions and excellent educational resources. 🚀
✔ Fast execution speeds with no re-quotes
✔ Low minimum deposit ($5), making it highly accessible
✔ Multiple account types to suit different trading styles
✔ Well-regulated by top-tier authorities (ASIC, FCA, CySEC)
✔ Zero deposit and withdrawal fees
✔ Wide range of educational resources for traders
❌ No 24/7 customer support availability
❌ Offshore regulation for some jurisdictions
❌ Higher spreads on Standard accounts compared to ECN brokers
XM offers a strong balance of regulation, trading conditions, and customer service, making it a top choice for forex and CFD traders. Its free deposit and withdrawal policy ensures traders avoid unnecessary costs, while its fast execution speeds and support for MT4/MT5 enhance the overall trading experience.
The broker’s educational materials, including free webinars and trading signals, set it apart as a platform that actively supports traders in their growth. However, the absence of 24/7 support and reliance on offshore regulation for certain clients are areas where improvements could be made.
Overall, XM is an excellent choice for traders looking for a cost-effective, secure, and well-supported trading environment.
To open an account, visit the XM website, click Open an Account, and fill out the registration form. You’ll need to verify your identity by submitting a government-issued ID and proof of address.
The minimum deposit is $5 for Micro, Standard, and Ultra Low accounts. The Shares account requires a minimum deposit of $10,000.
You’ll need a government-issued ID (passport, driver’s license, or national ID) and a recent proof of address (utility bill or bank statement dated within the last 3 months).
Account verification typically takes 24-48 hours after submitting the required documents.
XM supports a variety of payment methods, including credit/debit cards, Skrill, Neteller, PayPal, and bank transfers.
XM does not charge fees for deposits or withdrawals. However, your payment provider may apply their own charges.
Yes, XM provides a demo account with $100,000 virtual funds for traders to practice without risking real money.
XM offers leverage of up to 1:1000, depending on your account type and region. The different leverage structures are defined by the account equity. The lower the account equity, the higher leverage offered by XM.
XM operates in most countries worldwide, except for certain restricted regions such as the United States. Check their website for a complete list of supported regions.
XM often provides promotions and bonuses, such as a welcome bonus or deposit bonus, depending on your region. Always check their website for the latest offers.