XM Broker
Market Rewiews

Reviewed by

Matthew Thornton

Regulated by ASIC (Australia), CySEC (Cyprus), DFSA (Dubai), FSCA (South Africa), FSC (Belize)

MetaTrader 4, MetaTrader 5, XM WebTrader

Leverage: Up to 1:1000 (varies by region)

Available Globally

Broker Overview

Founded in 2009, XM is a globally recognized broker with over 5 million clients. With multi-jurisdictional regulation, XM provides a secure trading environment, comprehensive educational resources, and a variety of account types to suit all trading levels. The broker supports MetaTrader 4, MetaTrader 5, and WebTrader, offering access to over 1,000 instruments. However, high leverage options (up to 1:1000) may present risks for inexperienced traders.

Trading Experience

Score: 18/20

XM provides a smooth and user-friendly trading experience, offering access to MetaTrader 4 (MT4) and MetaTrader 5 (MT5), along with a proprietary mobile trading app. With low-latency execution, no re-quotes, and a choice of multiple account types, XM caters to both beginners and experienced traders.

Pros:

✔ Supports MT4 and MT5 for flexibility in trading
✔ Fast order execution with no re-quotes
✔ Low minimum deposit requirement ($5)
✔ Mobile trading app with full account management features
✔ Micro, Standard, and Zero accounts to suit different trading styles

Cons:

❌ No proprietary desktop trading platform
❌ Spreads may be higher on the Standard account compared to ECN brokers

XM ensures fast execution speeds with minimal slippage, making it an attractive option for traders who rely on precision timing. The broker operates a No Dealing Desk (NDD) execution model, which eliminates re-quotes and enhances market transparency.

Traders can choose between MT4 and MT5, two of the most widely used platforms in the industry. MT4 is ideal for forex trading, while MT5 offers expanded features, including stock CFDs, additional order types, and more analytical tools. Both platforms support automated trading via Expert Advisors (EAs), allowing traders to implement algorithmic strategies with ease.

XM offers three primary account types:

  • Micro Account: Suitable for beginners, offering smaller contract sizes.
  • Standard Account: A balance between accessibility and competitive spreads.
  • Zero Account: Tight spreads with commissions, ideal for active traders.

For those who prefer mobile trading, XM provides a well-optimized mobile app compatible with both Android and iOS. The app allows traders to execute trades, analyze charts, and manage their accounts on the go, though customization options remain limited compared to desktop platforms.

XM also stands out with its educational resources, offering free webinars, market analysis, and trading signals, making it a strong choice for beginner traders looking to improve their skills.

 

Final Score Calculation

Category Score Reasoning
Platform Usability 4.5/5 Supports MT4 & MT5, but lacks a proprietary platform
Execution Speed 5/5 Fast execution with minimal slippage
Trading Tools 4.5/5 Strong tools, but limited customization beyond MT4/MT5
Mobile Experience 4/5 Well-optimized, but lacks advanced customization features
Total Score 18/20 Excellent trading experience with minor platform limitations

Regulation

Score: 18/20

XM is a heavily regulated broker, holding multiple licenses from top-tier financial authorities. With segregated client funds, negative balance protection, and strict regulatory oversight, traders can feel confident in the security and reliability of their funds.

Pros:

Regulated by top-tier authorities: ASIC (Australia), CySEC (Cyprus), and FCA (UK)
✔ Negative balance protection ensures clients cannot lose more than their deposit
✔ Client funds held in segregated accounts with leading banks
✔ Regular third-party audits enhance transparency
✔ Strong compliance framework with investor protection measures

Cons:

❌ Offshore entities (IFSC Belize) offer fewer protections than top-tier regulators
❌ Not available for U.S. traders due to regulatory restrictions

XM operates under a multi-jurisdictional regulatory framework, ensuring compliance with strict financial regulations. The broker holds licenses from ASIC (Australia), CySEC (Cyprus), and the FCA (UK), which are considered some of the most respected financial regulators in the industry.

In addition, XM has an offshore entity regulated by the International Financial Services Commission (IFSC) of Belize, which allows for more flexible trading conditions such as higher leverage. However, offshore regulation does not provide the same level of investor protection as tier-1 regulators.

A key security measure offered by XM is negative balance protection, which ensures that traders cannot lose more than their initial deposit, protecting them from extreme market volatility. The broker also adheres to segregated client fund policies, meaning customer funds are kept separate from company funds in top-tier banks.

Regular third-party audits further enhance XM’s transparency, reassuring traders of its financial stability and commitment to ethical business practices.

While XM is well-regulated globally, U.S. clients are not accepted due to strict financial regulations in the United States.

 

Final Score Calculation

Category Score Reasoning
Regulatory Oversight 4.5/5 Strong regulation (ASIC, FCA, CySEC), but includes an offshore entity
Client Fund Protection 5/5 Segregated accounts and negative balance protection
Transparency 4.5/5 Regular audits and compliance with financial regulations
Investor Protection Measures 4/5 Strong protections but offshore entity provides fewer safeguards
Total Score 18/20 Strong regulation with minor offshore limitations

Spreads, Fees & Commissions

Score 17/20

XM offers competitive spreads and transparent fee structures, catering to different trading styles through multiple account options. The broker provides commission-free trading on Standard and Micro accounts, while the Zero account offers raw spreads with a commission-based model.

Pros:

✔ Tight spreads, starting from 0.6 pips on Standard and Micro accounts
✔ Zero account with raw spreads from 0.0 pips
✔ No deposit, withdrawal, or inactivity fees
✔ Commission-free trading on Standard and Micro accounts
✔ Transparent fee structure with no hidden charges

Cons:

❌ Zero account incurs a commission of $3.50 per side per lot
❌ Spreads may widen during high volatility periods
❌ Swap fees apply for overnight positions

XM offers three main account types, each with distinct pricing models to suit different trading preferences:

  • Standard Account – No commissions, spreads from 1.0 pips.
  • Micro Account – No commissions, spreads from 1.0 pips, with smaller contract sizes for beginner traders.
  • Zero Account – Spreads from 0.0 pips, with a $3.50 commission per side per lot.

 

The Standard and Micro accounts are commission-free, making them ideal for traders who prefer an all-in-one spread pricing model. Meanwhile, the Zero account offers raw spreads, which can be more cost-effective for high-volume traders despite the commission charge.

 

A notable advantage is that XM does not charge deposit, withdrawal, or inactivity fees, ensuring traders do not encounter unexpected costs outside of trading spreads and commissions. However, swap fees (overnight financing) apply for positions held overnight.

 

Final Score Calculation

Category Score Reasoning
Trading Fees 4.5/5 Tight spreads and competitive commissions on Zero account
Non-Trading Fees 5/5 No deposit, withdrawal, or inactivity fees
Fee Transparency 4.5/5 Clear and transparent pricing
Total Score 17/20 Competitive pricing with minor drawbacks

Deposits & Withdrawals

Score 18/20

XM provides a fast and cost-efficient deposit and withdrawal process, supporting a variety of payment methods, including bank transfers, credit/debit cards, e-wallets, and local payment solutions. With zero fees on deposits and withdrawals, traders can fund and access their accounts without incurring unnecessary charges.

Pros:

✔ Zero deposit and withdrawal fees charged by XM
✔ Multiple funding methods, including e-wallets and local bank transfers
✔ Fast withdrawal processing, usually within 24 hours
✔ Seamless transaction process through a user-friendly interface
✔ Support for multiple base currencies, reducing conversion costs

Cons:

❌ Bank wire transfers may take 2-5 business days to process
❌ Some withdrawal methods may incur third-party processing fees
❌ Crypto deposits and withdrawals are not currently supported

XM ensures a smooth and hassle-free funding experience, allowing traders to deposit and withdraw using bank transfers, Visa/Mastercard, Skrill, Neteller, PayPal, and local payment methods.

One of XM’s standout features is its zero-fee policy on deposits and withdrawals, ensuring that traders do not have to worry about additional costs when managing their funds. However, third-party providers such as banks or payment processors may apply their own fees.

 

Withdrawals are generally processed within 24 hours, with e-wallet transactions often completed within a few hours. Bank wire withdrawals, however, can take up to 5 business days, depending on the bank’s processing time.

 

While XM supports a wide range of base currencies, reducing the need for unnecessary conversion fees, cryptocurrency transactions are not currently available.

 

Deposit & Withdrawal Methods Table

Method Deposit Withdrawal Processing Time Fees
Bank Transfer ✅ Yes ✅ Yes 2-5 business days None (bank fees may apply)
Credit/Debit Card ✅ Yes ✅ Yes Instant (deposit), 1-3 days (withdrawal) None
Skrill/Neteller ✅ Yes ✅ Yes Instant (deposit), 1-2 days (withdrawal) None
PayPal ✅ Yes ✅ Yes Instant (deposit), 1-2 days (withdrawal) None
Local Payment Methods ✅ Yes ✅ Yes Varies by provider None

 

Final Score Calculation

Category Score Reasoning
Deposit Methods 4.5/5 Multiple options, but no crypto support
Withdrawal Processing Speed 4.5/5 Fast processing, but bank transfers take longer
Fee Structure 5/5 No fees from XM, though third-party fees may apply
Ease of Use 4/5 Simple and efficient but lacks crypto support
Total Score 18/20 Fast, cost-effective funding with minor limitations

Customer Support

Score: 17/20

XM provides high-quality customer support, offering 24/5 multilingual assistance via live chat, email, and phone. The broker is known for fast response times and a well-structured help center, making it easy for traders to resolve issues quickly. However, the lack of 24/7 support may be a downside for some users.

Pros:

✔ 24/5 multilingual customer support in over 30 languages
✔ Fast response times for live chat and email inquiries
✔ Well-structured help center with FAQs and trading guides
✔ Phone support available for direct assistance
✔ Strong reputation for excellent customer service

Cons:

❌ No 24/7 customer support availability
❌ Phone support not available in all regions
❌ Live chat wait times may increase during peak trading hours

XM offers comprehensive customer support, ensuring traders can reach out via live chat, email, and phone. The live chat feature is the most efficient way to get help, with responses typically provided within minutes. Email inquiries are usually addressed within 24 hours, making it a reliable option for non-urgent issues.

The broker’s help center includes a detailed FAQ section, trading tutorials, and platform troubleshooting guides, allowing traders to find answers without needing to contact support directly. Additionally, XM provides multilingual assistance in over 30 languages, making it one of the most globally accessible brokers.

 

While XM has a strong reputation for customer service, the lack of 24/7 support may be a limitation for traders in different time zones. Additionally, phone support is not available in all countries, which may inconvenience users who prefer direct verbal assistance.

 

Final Score Calculation

Category Score Reasoning
Availability 4/5 24/5 support, but no 24/7 service
Response Time 4.5/5 Fast live chat and email responses
User Feedback 4.5/5 Generally positive reviews for service quality
Help Center Resources 4/5 Well-structured but could be expanded further
Total Score 17/20 Strong support with minor availability concerns

Final Verdict

XM is a well-regulated and trader-friendly broker, offering competitive spreads, multiple account types, and excellent execution speeds. With a low minimum deposit requirement, free deposits and withdrawals, and multilingual customer support, XM is an ideal choice for both beginner and experienced traders. However, the lack of 24/7 support and offshore regulation for certain regions may be concerns for some traders.

Recommended for traders looking for a reliable, well-regulated broker with competitive trading conditions and excellent educational resources. 🚀

Pros:

✔ Fast execution speeds with no re-quotes
✔ Low minimum deposit ($5), making it highly accessible
✔ Multiple account types to suit different trading styles
✔ Well-regulated by top-tier authorities (ASIC, FCA, CySEC)
✔ Zero deposit and withdrawal fees
✔ Wide range of educational resources for traders

Cons:

❌ No 24/7 customer support availability
❌ Offshore regulation for some jurisdictions
❌ Higher spreads on Standard accounts compared to ECN brokers

XM offers a strong balance of regulation, trading conditions, and customer service, making it a top choice for forex and CFD traders. Its free deposit and withdrawal policy ensures traders avoid unnecessary costs, while its fast execution speeds and support for MT4/MT5 enhance the overall trading experience.

The broker’s educational materials, including free webinars and trading signals, set it apart as a platform that actively supports traders in their growth. However, the absence of 24/7 support and reliance on offshore regulation for certain clients are areas where improvements could be made.

 

Overall, XM is an excellent choice for traders looking for a cost-effective, secure, and well-supported trading environment.

How do I open an account with XM?

To open an account, visit the XM website, click Open an Account, and fill out the registration form. You’ll need to verify your identity by submitting a government-issued ID and proof of address.

What is the minimum deposit required to start trading with XM?

The minimum deposit is $5 for Micro, Standard, and Ultra Low accounts. The Shares account requires a minimum deposit of $10,000.

What documents are required for account verification?

You’ll need a government-issued ID (passport, driver’s license, or national ID) and a recent proof of address (utility bill or bank statement dated within the last 3 months).

How long does it take to verify my XM account?

Account verification typically takes 24-48 hours after submitting the required documents.

What payment methods does XM support?

XM supports a variety of payment methods, including credit/debit cards, Skrill, Neteller, PayPal, and bank transfers.

Are there any fees for deposits or withdrawals?

XM does not charge fees for deposits or withdrawals. However, your payment provider may apply their own charges.

Does XM offer a demo account?

Yes, XM provides a demo account with $100,000 virtual funds for traders to practice without risking real money.

What leverage options are available with XM?

XM offers leverage of up to 1:1000, depending on your account type and region. The different leverage structures are defined by the account equity. The lower the account equity, the higher leverage offered by XM.

Is XM available in my country?

XM operates in most countries worldwide, except for certain restricted regions such as the United States. Check their website for a complete list of supported regions.

Does XM offer bonuses or promotions?

XM often provides promotions and bonuses, such as a welcome bonus or deposit bonus, depending on your region. Always check their website for the latest offers.

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